1. Exchange of the items purchased from Artihc Cart shall be allowed within 4-5 days from the date of delivery. Please keep the return shipment ready.
  2. We do not return or exchange, Jewelry, makeup, Socks, Deodorants, Perfumes, Briefs, Shapewear Bottoms, any Lingerie Set that includes cannot be exchanged or returned.
  3. All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging (for e.g. shoes must be packed in the original box).
  4. If you self-ship your returns, kindly pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we suggest you use a safe courier service.
  5. Any exchange or returns for reasons other than the above, the shipping charges if any, will not be refunded.
  6. In the unlikely event that any product you have ordered from us is not received in good condition, it is damaged or defective, or if the product delivered is different. So we will deduct from your payment.
  7. Refunds of payments made via Cash on Delivery will be done by online transfers. An email form will be sent to the customer requesting to enter the bank account details.